Shipping policy

Processing time
Orders are processed within 1-2 business days. You'll receive a shipping confirmation email with tracking once your order ships.

Australia (domestic)
Standard shipping: $11.00 AUD, 3-5 business days (free on orders over $100 AUD)
Express shipping: $15.00 AUD, 1-2 business days

International
Standard international shipping: $20.00 AUD, 3-5 business days transit time once dispatched. International availability varies by destination.

Order tracking
Once your order ships, you'll receive a tracking link by email. If you haven't received tracking information within 3 business days of ordering, please contact us at snqholdingsus@gmail.com.

Delays
Occasionally shipments may be delayed due to customs, weather, or carrier issues outside our control. We'll do our best to keep you updated if this happens.